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© All Rights Reserved. ApplyBlast.com
TDCX
This role is responsible for the day-to-day management of the contact centre to ensure KPIs and qualitative targets are met. The position involves establishing work procedures, providing coaching and guidance to team members, and identifying training needs to enhance overall performance. The ideal candidate will lead and motivate others while managing projects and resources effectively.
TDCX is a leading provider of business process outsourcing (BPO) services in customer experience & Asia-Pacific's best outsourced contact centre with global workspaces in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, India, Romania, Spain and Colombia.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TDCX.