Contact Centre - Negotiator
Lowell(1 day ago)
About this role
A Debt Collection Negotiator role at Lowell involves managing customer contacts through various communication channels to establish repayment plans, negotiate settlements, and verify account details, all within a supportive, target-driven environment. The position emphasizes empathy, attention to detail, and compliance with processes, contributing to the company's mission to improve credit experiences.
Required Skills
- Communication
- Negotiation
- Account Management
- Customer Service
- Verbal Skills
- Written Skills
- Organization
- Attention to Detail
About Lowell
lowell.comOne of Europe’s leading credit management companies. See what we do and how our Financial Vulnerability Index reveals the UK’s financial health to policymakers.
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