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© All Rights Reserved. ApplyBlast.com
Kaikaranga
The Contact Centre Operations Manager leads the team that connects people to the support they need, serving as their first point of contact for information and guidance. This role involves overseeing daily operations, improving service delivery, and managing technology and vendor relationships to enhance the overall customer experience. The position requires strong leadership, operational expertise, and the ability to drive continuous improvement within a supportive team environment.
Kaikaranga is a New Zealand-based Needs Assessment and Service Coordination (NASC) organisation that supports disabled people and their families in greater Auckland to access funded Disability Support Services through the Ministry of Social Development. They provide free needs assessments, guidance, and tailored support planning for people under 65 with physical, intellectual, or sensory disabilities or autism. Kaikaranga works alongside individuals, whānau, and partner agencies to help disabled people live their best lives on their own terms.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kaikaranga.
33% below the average for this role