Contact Centre Specialist - Network Operations Centre

Orange County Government (Florida)

1 month ago

NSW, Australia

Onsite

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Optus is seeking a Contact Centre Specialist to support Cloud Contact Centre technologies within the Network Operations Centre. The role involves technical troubleshooting, incident management, and stakeholder engagement to ensure service stability and customer satisfaction. It requires working on a rotating roster and supporting a large government client.

Skills

About Orange County Government (Florida)

orangecountyfl.net

Orange County Government (Florida) is the official local government serving Orange County — including Orlando — providing public services, administration, and policy oversight through elected officials and county departments. The county manages core services such as public safety, transportation, parks and recreation, health and human services, permitting and code enforcement, and property-tax administration. Its official website centralizes resident and business resources — online payments, permits, meeting agendas, news, A–Z directories, and multilingual/accessibility options — to help users find services, contact departments, and engage with county programs.