C0001088737P
Optus Enterprise Managed Services is seeking experienced professionals to deliver technical support and managed services for enterprise Contact Centre environments. The role focuses on ensuring service excellence and SLA performance while managing technical incidents and driving resolution for complex issues. This position requires expertise in specialist areas such as CXone/IVR, Omilia/NLU technologies, or AWS cloud platforms.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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