Contact Centre Specialist

Orange County Government (Florida)

1 month ago

New South Wales, Australia

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Join Optus as a Contact Centre Specialist, supporting the core systems that power the Contact Centre, voice biometrics, and analytics for Federal Government clients. The role provides exposure to enterprise-grade customer experience technologies and offers a foundation for growth into a multi-disciplinary Contact Centre engineering career.

Skills

About Orange County Government (Florida)

orangecountyfl.net

Orange County Government (Florida) is the official local government serving Orange County — including Orlando — providing public services, administration, and policy oversight through elected officials and county departments. The county manages core services such as public safety, transportation, parks and recreation, health and human services, permitting and code enforcement, and property-tax administration. Its official website centralizes resident and business resources — online payments, permits, meeting agendas, news, A–Z directories, and multilingual/accessibility options — to help users find services, contact departments, and engage with county programs.