Contact Centre Team Leader
butlins
About this role
A Contact Centre Team Leader at Butlin’s is responsible for supporting and developing a team to provide excellent guest experiences, maximise sales, handle complaints, and ensure continuous improvement through coaching and performance monitoring. The role involves supporting sales and customer care operations, managing team performance, and promoting a positive work environment.
Skills
About butlins
butlins.comButlin’s is a UK holiday park operator that offers family holidays and short breaks built around live entertainment, activities and shows for all ages. Its coastal resorts provide a mix of accommodation, pools and waterparks, fairgrounds, restaurants, children’s clubs and seasonal events. The brand focuses on hassle‑free, family‑friendly programming and experiences bookable online across multiple UK locations.
About butlins
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for butlins.
Salary
$9k – $12k
per year