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Department of Government Services | vic.gov.au
The role leads, coaches, and develops Customer Care Representatives within Audika's Contact Centre, focusing on achieving appointment targets and maintaining quality standards. It involves designing training programs, overseeing call quality, managing performance, and collaborating with cross‑functional teams to drive continuous improvement.
We're bringing together government services to improve Victorians' experience of interacting with government. We're connecting and digitising government platforms and streamlining corporate and procurement services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Department of Government Services | vic.gov.au.
Department of Government Services | vic.gov.au didn’t post a salary, so this is our estimate from similar listings.
7% above the average for this role