Content Developer
Equifax India(1 month ago)
Heredia, Costa RicaOnsiteFull TimeMedior$80,756 - $108,583 (estimated)Operations
Apply NowAbout this role
The Content Manager at Equifax oversees knowledge content strategy supporting Contact Center agents and customer self-service channels. The role emphasizes shaping content development and maintenance approaches, ensuring clarity and consistency of knowledge articles, and collaborating with cross-functional teams to improve comprehension and processes.
Required Skills
- Content Strategy
- Knowledge Management
- Editing
- Instructional Design
- Salesforce
- Documentation
- Data Analysis
- Quality Assurance
- Communication
- Collaboration
Qualifications
- Bachelor's Degree in Technical Writing, Communications, or English
About Equifax India
equifax.co.inWe at Equifax help people live their financial best. Our focus is on giving people an equal opportunity to access affordable, mainstream financial services for the things that they want and need in life.
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