Knowledge & Content Management Specialist
Tamara(27 days ago)
About this role
A Content Specialist at Tamara supports the Customer Experience organization by ensuring clear, consistent, and accessible knowledge resources for both customers and agents. The role contributes to improving self‑service success and operational consistency through content strategy and governance and will participate in a major Knowledge Base revamp. The position is based onsite in Riyadh and involves close cross‑functional collaboration with Ops, Product, and Training teams.
Required Skills
- Writing
- Editing
- Content Management
- Knowledge Management
- Technical Writing
- Internal Communications
- Content Governance
- Chatbot Design
- Training Design
- Stakeholder Collaboration
+7 more
About Tamara
tamara.coTamara is a Buy Now, Pay Later fintech that lets customers split purchases into flexible plans of up to 24 months. It powers payments at thousands of online and in‑store merchants across the GCC, emphasizing no late fees and 100% Shariah compliance. Tamara offers a consumer app and merchant integrations to add checkout financing and boost conversion with multiple local payment methods.