NTT DATA,

Continuous Service Improvement Analyst

NTT DATA,

10 days ago
Cape Town, South Africa
Hybrid
Full Time
Senior
0 applicants
NTT DATA,
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About this role

The Continuous Service Improvement & Change Analyst is responsible for driving service improvement initiatives and owning change management processes within IT services. The role involves analyzing performance data, implementing automation and AI solutions, and coordinating change management activities to enhance service quality and efficiency.

Skills

Qualifications

Bachelor's degree in Computer Science or related fieldITIL v4 FoundationChange Management Certification (Prosci or APMG)Continuous Improvement CertificationData & Reporting Certification
NTT DATA,

About NTT DATA,

global.ntt

Industry

Technology

At NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.

About NTT DATA,

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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