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Continuous Service Improvement Analyst at NTT, Inc. - ApplyBlast

Continuous Service Improvement Analyst

NTT, Inc.

7 months ago

3.8 on Glassdoor

Cape Town, South Africa

Hybrid

Full Time

Senior

0 applicants

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About this role

The Continuous Service Improvement & Change Analyst is responsible for driving service improvement initiatives and owning change management processes within IT services. The role involves analyzing performance data, implementing automation and AI solutions, and coordinating change management activities to enhance service quality and efficiency.

Skills

Qualifications

Bachelor's degree in Computer Science or related fieldITIL v4 FoundationChange Management Certification (Prosci or APMG)Continuous Improvement CertificationData & Reporting Certification

About NTT, Inc.

global.ntt

Headquarters

Tokyo, Japan

Company Size

10001+ employees

Founded

2019

View Profile

NTT, Inc. is a global technology leader with over 150 years of innovation, operating across consulting & IT services, mobile solutions, smart technology, and research & development. With a team of over 340,000 people worldwide, NTT drives human-centered innovation through initiatives like IOWN photonics infrastructure and AI-powered solutions. The company is committed to building a connected, sustainable future for people, society, and the planet.