Contract Customer Success Manager, EMEA
Customer.io(18 days ago)
About this role
Part-time Customer Success contractor based in the UK or Ireland supporting Customer.io’s growing SaaS customer base. The role offers hands-on experience in a fast-growing company and contributes to scaled customer success operations during a period of rapid growth.
Required Skills
- Customer Success
- Technical Support
- API Documentation
- Liquid Templates
- Workflow Logic
- Troubleshooting
- Video Calls
- Email Support
- Onboarding
- Communication
+1 more
About Customer.io
customer.ioCustomer.io is a data-driven customer engagement platform that helps teams design and automate personalized customer journeys across email, SMS, push, in-app and other channels. It centralizes first‑party event and profile data to power segmentation, behavior-driven workflows, content creation, A/B testing and analytics. Targeted at product, growth and marketing teams, Customer.io emphasizes privacy, deliverability and developer-friendly APIs and integrations to orchestrate lifecycle and transactional messaging.
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