Customer Success Manager
Albi(4 months ago)
About this role
Albi is a Y Combinator-backed SaaS company serving the restoration industry. The Customer Success Manager role supports growth by managing post-onboarding client relationships and representing the customer's perspective internally during a period of rapid company expansion.
Required Skills
- Customer Success
- Account Management
- Communication
- Relationship Building
- HubSpot
- Data Analysis
- Training Delivery
- Churn Mitigation
- Problem Solving
- QBRs
About Albi
albiware.comAlbiware is an award-winning software platform designed specifically for the restoration industry, helping restorers manage their businesses effectively. Trusted by thousands of professionals worldwide, Albiware offers comprehensive tools that streamline operations and enhance productivity. The platform provides key features that facilitate project management, customer relationship management, and growth for restoration businesses. With a focus on user friendliness and scalability, Albiware is dedicated to empowering restorers to achieve their business goals.