Birlasoft
The IT Service Management – Mexico role focuses on overseeing service request fulfillment and ensuring efficient resolution within Service Level Agreements using ServiceNow and Jira. The position involves championing ITIL best practices, optimizing workflows, and maintaining communication across IT support teams and external vendors to improve service delivery.
At Birlasoft we combine the power of domain, enterprise, and digital technologies to reimagine business potential. Surpassing expectations, breaking convention!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Birlasoft.
Birlasoft didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role