Contracts Admin Specialist
NICE(1 month ago)
About this role
This role is part of the WCX Americas SOW Writers Team within NICE Professional Services, supporting Sales and Services prior to order generation. The position focuses on creating consistent, accurate Statements of Work and partnering with internal stakeholders and customers to align on deliverables and commercials. It also involves maintaining SOW tracking and reporting within Salesforce to support team performance metrics and process scaling.
Required Skills
- Statement Of Work
- SOW Writing
- Contract Negotiation
- Customer Management
- Stakeholder Management
- Project Management
- Salesforce
- Data Analysis
- Reporting
- Process Improvement
+2 more
Qualifications
- BS in Communications
- BS in Technical Writing
- BS in Journalism
- NCMA Certification
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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