Control Room Advisor
Direct Line Group(12 days ago)
About this role
The Control Room Advisor role involves managing customer and patrol communication, coordinating logistical planning, and taking ownership of case and record management within a high-performing team. It offers a hybrid work model and a focus on customer care and operational efficiency.
Required Skills
- Communication
- Customer Care
- Logistic Planning
- Problem Solving
- Record Keeping
- System Management
- Decision Making
- Stakeholder Communication
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