Conversation Experience Designer

This role focuses on shaping how users interact with AI agents by designing clear, credible, and engaging dialogue journeys that build trust and encourage continued use. The position sits at the intersection of linguistics, communication design, and applied persuasion techniques to define how agents handle uncertainty, recover from misunderstandings, and guide users toward action. Success in this role involves crafting system instructions, prototyping agent responses, and analyzing performance to ensure a positive user experience.