Conversational AI Bot Developer

TTEC Digital(1 year ago)

RemoteFull TimeSenior$120,000 - $140,000Engineering

About this role

The Google CCAI Developer (Conversational AI Bot Developer) at TTEC Digital designs and builds AI self-service solutions for large, multi-location contact centers using Google Dialogflow and CCAI. The role spans the full project lifecycle, from solution design and integration with backend systems to testing and deployment. It is part of TTEC Digital’s Google Practice, collaborating closely with clients and internal teams to deliver scalable conversational AI experiences. The position is remote-eligible for candidates in specified U.S. states and participates in an annual incentive program.

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Required Skills

Google Dialogflow
Google CCAI
Conversational Design
AI Self-Service
Cloud Architecture
Vertex AI
Apigee
Contact Center Solutions
Speech Recognition
Text To Speech

+21 more

Qualifications

Google Certification
Bachelor's degree

About TTEC Digital

ttecdigital.com

TTEC Digital is a global customer experience technology and contact center solutions provider that helps companies design, build, and operate modern customer service programs. It offers cloud contact center platforms, omnichannel engagement, conversational AI, analytics, workforce engagement and integration services to optimize interactions across digital and voice channels. TTEC Digital combines CX consulting, implementation and managed services to help enterprises improve satisfaction, reduce costs and accelerate digital transformation.