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TTEC Digital
This role involves designing, deploying, and optimizing next-generation, customer-facing agentic workflows on a unified platform that connects digital discovery with front-line customer operations. The position focuses on implementing Code Agents using programmatic SDKs, custom Python/TypeScript tool callbacks, and localized CLI workflows to merge low-code visual building with custom-coded logic. The engineer will build multi-agent applications and ensure seamless integration with enterprise systems and telephony environments.
TTEC Digital is a global customer experience technology and contact center solutions provider that helps companies design, build, and operate modern customer service programs. It offers cloud contact center platforms, omnichannel engagement, conversational AI, analytics, workforce engagement and integration services to optimize interactions across digital and voice channels. TTEC Digital combines CX consulting, implementation and managed services to help enterprises improve satisfaction, reduce costs and accelerate digital transformation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TTEC Digital.
TTEC Digital achieves 2025-2026 Microsoft AI Business Solutions Inner Circle award
Sep 25, 2025
