Conversational Designer (Bangkok - Based, Relocation Provided)
Agoda(14 days ago)
About this role
Conversational UX and Content Designer responsible for shaping the behavior and quality of Agoda’s AI Assistants. The role defines how assistants gather context, structure multi-turn dialogue, maintain tone, and guide LLM behaviour. It is a specialist position at the intersection of UX design, conversation design, and content strategy focused on AI-driven conversational experiences.
Required Skills
- Conversation Design
- UX Design
- Content Strategy
- Prompt Optimisation
- Experimentation
- A/B Testing
- LLM Familiarity
- Systems Thinking
- Collaboration
- Dialogue Flows
About Agoda
careersatagoda.comAgoda is a global online travel booking platform headquartered in Singapore that helps travelers find and book hotels, vacation rentals, flights, and activities. Founded in 2005 and now part of Booking Holdings, Agoda is known for its deep inventory—especially across Asia—competitive pricing, and localized websites and mobile apps. The company emphasizes technology-driven search, personalization, and revenue-management tools while partnering directly with hotels and property owners to manage distribution and promotions. Millions of travelers use Agoda for regional coverage, frequent deals, loyalty benefits, and 24/7 customer support.