Agoda

Conversational Designer (Bangkok - Based, Relocation Provided)

Agoda

2 months ago
Bangkok, Thailand
Hybrid
Full Time
Senior
1 applicant
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Agoda
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About this role

Conversational UX and Content Designer responsible for shaping the behavior and quality of Agoda’s AI Assistants. The role defines how assistants gather context, structure multi-turn dialogue, maintain tone, and guide LLM behaviour. It is a specialist position at the intersection of UX design, conversation design, and content strategy focused on AI-driven conversational experiences.

Skills

Agoda is a global online travel booking platform headquartered in Singapore that helps travelers find and book hotels, vacation rentals, flights, and activities. Founded in 2005 and now part of Booking Holdings, Agoda is known for its deep inventory—especially across Asia—competitive pricing, and localized websites and mobile apps. The company emphasizes technology-driven search, personalization, and revenue-management tools while partnering directly with hotels and property owners to manage distribution and promotions. Millions of travelers use Agoda for regional coverage, frequent deals, loyalty benefits, and 24/7 customer support.

About Agoda

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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