accpremiere.com
A data-driven Conversational Intelligence Analyst evaluates customer and agent interactions using AI and natural language processing to extract intent, sentiment, and behavioral trends. The role involves synthesizing unstructured data, generating actionable insights on customer pain points and compliance, and designing operational dashboards to drive business strategy and customer experience optimization. This position requires collaboration with cross-functional teams to translate conversational data into workflow improvements and product development.
Headquarters
Southington, Connecticut, United States
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for accpremiere.com.