Belastingdienst
The Senior Conversational Designer will drive the digitalization and automation of customer contact by designing and optimizing conversational AI solutions across multiple channels, including Speech IVR, Agentic AI Chatbot, and Microsoft Copilot. This role focuses on improving conversational journeys, intent management, and AI logic to enhance digital self-service and reduce unnecessary customer contact. The position requires translating customer needs and operational insights into concrete AI use cases and leading initiatives from analysis to implementation.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Belastingdienst.
Belastingdienst didn’t post a salary, so this is our estimate from similar listings.
41% below the average for this role