Conversational UX Designer

Five9(4 days ago)

RemoteFull TimeSenior$135,000 - $250,000AI Automation and Solutions

About this role

The role involves designing conversational experiences for voice and chat, focusing on AI-driven solutions that improve customer interactions. The candidate will work as part of a team to create enterprise solutions, translating business needs into technical designs, and staying current with emerging AI technologies.

View Original Listing

Required Skills

Lucidchart
Voiceflow
Prompt Engineering
LLMs
Conversation Design

Qualifications

Graduate degree in Human-Computer Interaction, Computer Science, Cognitive Science, Linguistics, or similar
4+ years’ experience as a Conversation Designer

About Five9

five9.com

Five9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.

View more jobs at Five9 →