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Conversion Rate Optimization (CRO) & UX Optimization Manager at PayJoy - ApplyBlast

Conversion Rate Optimization (CRO) & UX Optimization Manager

PayJoy

1 month ago

4.0 on Glassdoor

Bogotá, Bogotá D.C., Colombia

Hybrid

Full Time

Senior

0 applicants

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About this role

This role focuses on shaping the digital experience for millions of customers by combining customer behavior, analytics, experimentation, and UX insights to create high-converting digital experiences. The position involves defining experimentation strategies, building segmentation and personalization approaches, and turning data into actionable improvements across the customer journey. It requires close collaboration with cross-functional teams to drive measurable business impact and foster a data-driven culture of continuous optimization.

Responsibilities

Define experimentation strategy and roadmap to optimize digital customer experiences
Design and execute rigorous A/B and multivariate experiments to validate hypotheses
Develop customer segmentation and personalization strategies based on behavioral signals

Skills

About PayJoy

payjoy.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2015

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PayJoy is a fintech focused on expanding credit access for underserved consumers in emerging markets — its tagline is “Finance for the next billion.” The company provides phone and small-cash loans with fast approvals, minimal documentation, and a no-late-fees pricing approach, often delivered via partnerships with merchants, carriers and lenders. PayJoy combines alternative data and device-based technology to make financing and Buy-Now-Pay-Later style products available to people who lack traditional credit histories. It operates in multiple countries across Latin America, Africa and Asia.