Vana

Coordinador de Calidad & Entrenamiento y Capacitación

Vana(21 days ago)

GuatemalaOnsiteFull TimeManager$94,874 - $125,779 (estimated)Customer Service
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About this role

Vana es una fintech guatemalteca enfocada en facilitar el acceso a productos financieros, especialmente créditos, a través de una app Android. El puesto lidera un equipo orientado a asegurar la calidad del servicio y la formación continua de los equipos operativos. Colabora con la gerencia para fortalecer competencias, impulsar la mejora continua y mantener estándares de calidad en la organización.

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Required Skills

  • Quality Assurance
  • Quality Programs
  • Performance Analysis
  • Quality Scorecards
  • Continuous Improvement
  • Training Programs
  • Coaching
  • Team Leadership
  • Material Development
  • Process Monitoring

+6 more

Qualifications

  • Licenciatura en Ingeniería Industrial
  • Licenciatura en Administración de Empresas
  • Licenciatura en Educación
  • Licenciatura en Psicología Industrial
Vana

About Vana

vana.gt

Vana is a Guatemalan fintech that provides small consumer loans through a mobile-first platform, offering amounts from Q250 to Q3,000 without the need to visit an office. Customers apply from their phone and receive a decision in minutes, with service available nationwide across Guatemala. The company positions itself on fast, convenient access to credit while emphasizing trust and security.

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