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Coordinator Instructional Support at University of North Florida - ApplyBlast

Coordinator Instructional Support

University of North Florida

2 days ago

4.6 on Glassdoor

Jacksonville, Florida, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Coordinator, Instructional Support provides advanced end-user support for the university's learning management system and functional support for other digital teaching and learning platforms. The role involves developing documentation, testing system changes, coordinating with vendors, supervising part-time staff, and reporting service metrics. This on-campus position collaborates with faculty, students, and campus partners to promote effective use of online learning technologies.

Responsibilities

Provide tier-three support for the university learning management system and other digital platforms
Supervise, train, and evaluate part-time staff providing end-user support
Develop and maintain internal documentation, knowledgebase resources, and support procedures

Skills

About University of North Florida

unf.edu

Headquarters

Jacksonville, Florida, United States

Company Size

1001-5000 employees

Founded

1972

View Profile

The University of North Florida (UNF) is a public university in Jacksonville, Florida offering undergraduate, graduate and online programs across colleges such as business, arts & sciences, education, health, computing and engineering, and an honors college. UNF emphasizes nationally ranked academics, affordable tuition, and career-aligned education that matches student competencies to employer needs, with strengths in STEM, healthcare, logistics and water-related research. The campus includes resources like the Thomas G. Carpenter Library and UNF Professional & Lifelong Learning, and the university fields Division I athletics while supporting research, community engagement, and workforce development.