Coordinator, Patient Concierge (ROPS)
DaVita(1 month ago)
About this role
The Placement Coordinator at DaVita supports coordination of dialysis treatments for visiting and permanent patients through a contact-center environment. The role serves as a liaison between patients, caregivers, healthcare professionals and internal teams, and participates in emergency dialysis placement and community outreach during disasters. The position operates under DaVita policies and HIPAA requirements and contributes to maintaining strong partner relationships.
Required Skills
- Customer Service
- Phone Support
- Email Support
- Relationship Management
- Microsoft Office
- Time Management
- Multitasking
- HIPAA Compliance
- Empathy
- Prioritization
Qualifications
- High School Diploma
- Some College Preferred
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