Customer Outreach Specialist
Baxter International(1 month ago)
About this role
A Customer Outreach Specialist at Baxter supports the Customer Experience organization by managing communication between the company and its patients and customer accounts. The role is part of the Customer Outreach team administering outbound and inbound outreach related to patient registrations and medical device status. The specialist reports to the Customer Experience Manager in Houston, TX and focuses on delivering an empathetic, customer-centric experience.
Required Skills
- Customer Service
- Phone Support
- Email Communication
- Text Messaging
- HIPAA Compliance
- Patient Education
- MS Office
- Multitasking
- Data Entry
- Empathy
Qualifications
- High School Diploma or Equivalent
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