Core Agent
Four Seasons Hotels and Resorts(27 days ago)
About this role
The Reservations/PBX Operator at Four Seasons Hotel Tokyo at Otemachi manages incoming calls, reservation inquiries, in-room dining orders, emails and faxes while ensuring high standards of guest service and adherence to Four Seasons policies. The role supports front office operations, utilizes hotel systems for guest recognition and safety monitoring, and contributes to guest satisfaction in a luxury hotel environment.
Required Skills
- Telephone Handling
- Reservation Taking
- In-Room Dining
- HotSOS
- Opera
- Customer Service
- Switchboard
- Microsoft Office
- Cashiering
- Emergency Procedures
+2 more
About Four Seasons Hotels and Resorts
fourseasons.comDiscover luxury hotels and resorts worldwide with Four Seasons Hotels and Resorts. Plan your dream vacation, wedding, or business trip in style.
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