Corporate Mail & Document Management Processor

Protective(1 month ago)

Birmingham, ALOnsiteFull TimeJunior$53,608 - $72,043 (estimated)Operations

About this role

The Document Management Processor is responsible for accurately processing a variety of incoming items such as faxes, emails, express mail, applications, and payments for in-force, annuity, and new business. The role involves using multiple systems to research, identify, classify, and electronically route documents to the correct team or department. It requires working efficiently within strict service level agreements and adapting to changing priorities. This position supports the broader mission of providing protection and peace of mind to customers by ensuring timely and accurate document handling.

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Required Skills

Data Entry
Mail Processing
Document Management
Electronic Filing
Microsoft Excel
Microsoft Word
Customer Interaction
Communication Skills
Detail Orientation
Multitasking

+8 more

About Protective

protective.com

Protective is a U.S. insurance company that helps individuals and families protect their financial future through life insurance and annuity products. It offers a range of solutions — including term and permanent life policies and annuities for retirement income and estate planning — sold directly and through financial professionals. Protective also provides online account management, claims and payment services, and resources for beneficiaries and advisors. Customers rely on the company for affordable, practical protection and retirement-focused financial solutions.