Customer Relations Specialist

Protective(12 days ago)

HybridFull TimeMedior$88,192 - $117,227 (estimated)Client Relations

About this role

The Customer Relations Specialist supports the Client Relations team at Protective, focusing on dealer agreements and client-facing processes. The role works cross-functionally to ensure client satisfaction and coordination across sales and operations. This is a hybrid position based in Strongsville, OH.

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Required Skills

Client Communication
Agreement Management
DocuSign
Order Processing
CRM
Licensing Compliance
Customer Service
Microsoft Excel
Time Management
Problem Solving

+1 more

Qualifications

High School Diploma or Equivalent

About Protective

protective.com

Protective is a U.S. insurance company that helps individuals and families protect their financial future through life insurance and annuity products. It offers a range of solutions — including term and permanent life policies and annuities for retirement income and estate planning — sold directly and through financial professionals. Protective also provides online account management, claims and payment services, and resources for beneficiaries and advisors. Customers rely on the company for affordable, practical protection and retirement-focused financial solutions.