HBX Group

Corporate Support Specialist

HBX Group(28 days ago)

Cancún, MexicoOnsiteFull TimeSenior$122,570 - $165,230 (estimated)Corporate IT Support
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About this role

The Corporate IT Matter Subject Expert for Support is a specialist role within HBX Group’s Corporate IT function serving as the subject-matter expert for support-related activities. The role focuses on ensuring high-quality support for internal and external employees, with emphasis on end-user devices, corporate processes, and continuous improvement. It works closely with Technology, Corporate IT and IT Operations leadership to align on strategy and standards.

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Required Skills

  • Technical Support
  • End-User Devices
  • Troubleshooting
  • Monitoring
  • Process Automation
  • Project Management
  • Stakeholder Collaboration
  • Escalation Management
  • Continuous Improvement
  • Documentation

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