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Counter Sales Associate at White Cap - ApplyBlast

Counter Sales Associate

White Cap

4 months ago

3.3 on Glassdoor

Hybrid

Full Time

Executive

0 applicants

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About this role

A Counter Sales Associate at White Cap supports large-scale construction projects by providing exceptional customer service and managing sales processes for walk-in and phone inquiries. The role involves processing orders, entering data into systems, communicating product features, and offering technical advice on industrial and construction materials. Candidates with experience in retail aisle maintenance, order software like Oracle, or equipment operation are preferred to assist in resolving customer problems effectively.

Responsibilities

Demonstrates exceptional customer service to walk-in and phone clients.
Processes orders and quotes prices while entering data into systems.
Communicates product features and provides technical advice to customers.
Identifies related products to effectively upsell current customers.
Pulls orders from the warehouse and resolves customer troubleshooting.

Skills

About White Cap

whitecap.com

Headquarters

Atlanta, Georgia, United States

Company Size

5001-10000 employees

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White Cap is a specialty distributor of construction supplies, tools, equipment, and safety products serving professional contractors and industrial customers. The company operates a large branch network and provides products and jobsite solutions across categories such as concrete accessories, rebar, fasteners, power tools, and site safety. White Cap is part of the building materials and industrial distribution industry.