Credentialing Onboarding Associate

Luna Physical Therapy(1 month ago)

RemoteFull TimeMedior$95,257 - $127,400 (estimated)Operations

About this role

The Therapist Credentialing Onboarding Associate Level 2 at Luna serves as a trusted advisor to therapists as they join the platform, ensuring a smooth and efficient onboarding and credentialing experience. The role supports therapists from contract signing through activation, helping them navigate state-specific and compliance requirements. It also focuses on maintaining data accuracy, collaborating with internal teams, and contributing to process improvements. This position directly impacts therapist satisfaction, retention, and the quality of the overall onboarding experience.

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Required Skills

Therapist Onboarding
Healthcare Credentialing
Customer Success
Process Optimization
Data Management
HubSpot
Stakeholder Collaboration
Risk Identification
Compliance Knowledge
Telehealth Knowledge

+5 more

Qualifications

Two-year College Degree
Specialized Certification
Specialized Licensing
Specialized Training Courses

About Luna Physical Therapy

getluna.com

Luna is an in-home physical therapy provider that sends licensed physical therapists to patients’ homes across the United States for private, one-on-one care. They accept most major commercial insurance plans as well as Medicare and Medicare Advantage, and handle benefits verification so patients typically pay the same copay as a clinic visit. Appointments are available seven days a week (early morning to evening), and Luna aims to provide continuity by keeping the same therapist with a patient throughout their course of care.

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