Crisis Helpline Responder

Intellect(1 year ago)

Hong KongOnsiteContractTrainee$30,261 - $42,627 (estimated)Providers

About this role

A Crisis Helpline Responder provides immediate support to individuals in mental health crises over the phone or other communication channels. The role involves assessing callers' needs, offering emotional support, and connecting them with appropriate resources. It is a critical role aimed at ensuring safety and providing compassionate care.

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Required Skills

Active Listening
Crisis Intervention
Communication
Empathy
De-escalation

About Intellect

intellect.co

Intellect is a global mental health benefits provider that supports over 4 million members across more than 100 countries in 120+ languages. The company offers a wide range of services, including coaching, therapy, self-care tools, crisis management, and learning and development programs. By integrating these offerings, Intellect aims to redefine mental health support for the modern workforce, enhancing employee well-being and productivity. Its comprehensive approach makes mental health resources accessible and effective for global organizations.

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