Helpline Specialist - Part time
Pathcrisis
About this role
The Helpline Specialist supports individuals in crisis by responding to 988 contacts through various communication channels. The role involves providing crisis intervention, risk assessments, and connecting people to appropriate resources, ensuring compassionate and timely support.
Skills
Qualifications
About Pathcrisis
pathcrisis.orgPath Crisis is a crisis management and resilience firm that helps organisations prepare for, respond to, and recover from disruptive events. They provide risk and vulnerability assessments, bespoke crisis plans, incident management training and simulation exercises, and technology-enabled coordination tools to streamline decision-making during emergencies. Serving public-sector bodies, utilities, and private companies, Path Crisis focuses on practical, exercise-driven readiness to reduce impact and accelerate recovery. Their approach combines expert consultancy with hands‑on training and digital incident support to build enduring organisational resilience.
About Pathcrisis
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Pathcrisis.
Salary
$40k – $48k
per year