Crisis & Referral Specialist
Elevance Health(2 days ago)
About this role
The Crisis & Referral Specialist provides telephonic intervention, de-escalation, and support to helpline callers experiencing crises, conducting safety screenings and assessments to determine appropriate action plans. The role involves collaboration, documentation, and linkage to services, working in a flexible virtual or hybrid setting within the healthcare sector.
Required Skills
- Crisis Intervention
- Assessment
- Call Center
- Telehealth
- De-escalation
- Mental Health
- Support Services
- Documentation
- Safety Screening
- Resource Coordination
About Elevance Health
elevancehealth.comElevance Health, formerly Anthem, Inc., serves people across their entire health journey taking an integrated whole-health approach.
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