WoodGreen Community Services
The Crisis & Resource Counsellor responds to telephone and web chat referrals for the Toronto Seniors Helpline, conducting initial screenings and risk assessments to provide appropriate de-escalation and support. This role involves offering supportive counseling, crisis intervention, and short-term case management for seniors and caregivers while collaborating with healthcare and community service providers. The position requires maintaining accurate documentation, tracking statistical data, and ensuring adherence to agency protocols and privacy standards.
WoodGreen Community Services is a Toronto-based non-profit social services agency that works to meet the unmet needs of thousands of local residents each year. It delivers a broad range of community programs — including housing and homelessness prevention, employment and skills training, childcare, settlement supports and seniors’ services — to help individuals, families, youth and seniors achieve stability and independence. WoodGreen operates community resource centres, affordable housing and program partnerships across the city and engages in advocacy to promote inclusion and well-being.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for WoodGreen Community Services.
19% below the average for this role
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