Lloyds Banking Group
The CRM Manager plays a critical role in designing, delivering, and optimizing CRM campaigns to drive customer engagement, retention, and lifetime value across UK and EEA markets. This position involves owning the end-to-end delivery of multi-channel lifecycle campaigns and managing onboarding, activation, and retention journeys. The role requires leveraging data and customer insights to deliver personalized experiences while acting as a subject matter expert on lifecycle and retention marketing best practices.
Lloyds Banking Group plc is the largest UK retail and commercial financial services provider, serving around 26 million customers through a leading digital presence. It operates major UK brands including Lloyds Bank, Halifax, Bank of Scotland and Scottish Widows, offering current accounts, mortgages, savings, loans, credit cards, insurance, pensions, investments and business banking. As a publicly listed group it focuses on supporting households and businesses across the UK through digital innovation, capital and risk stewardship, and customer-led services. The group also emphasizes responsible banking, financial inclusion and delivering long-term value for customers and shareholders.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lloyds Banking Group.
31% below the average for this role