CRM (Customer Relationship Management) Executive

Gopuff

2 months ago

2.8 on Glassdoor

London, England

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Relationship Management Executive at Gopuff helps drive customer engagement, retention, and lifetime value through data-driven, multi-channel CRM campaigns. The role supports end-to-end campaign execution across email, push, and in-app channels in a fast-paced, growth-focused environment. This position works closely with growth, trading, and analytics teams to align CRM activity with commercial priorities and customer lifecycle stages. It offers the opportunity to contribute to Gopuff’s mission to become the go-to platform for instant delivery of everyday essentials.

Skills

About Gopuff

gopuff.com

goPuff is an on-demand delivery platform that brings snacks, groceries, household essentials, alcohol, and other everyday items to customers via a network of local micro-fulfillment centers and delivery drivers. Unlike many marketplaces, goPuff owns and manages its inventory and fulfillment operations, enabling fast deliveries—often within 30 minutes—and offering flat-fee or subscription options. Founded in 2013 and headquartered in Philadelphia, the company serves hundreds of U.S. and international markets and supports both consumer and business orders. Customers choose goPuff for convenience, speed, and a wide selection of convenience-store items available at any hour in many locations.