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CRM Platform Tech Lead at Zendesk - ApplyBlast

CRM Platform Tech Lead

Zendesk

2 months ago

3.7 on Glassdoor

Madison, Wisconsin, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The CRM Platform Tech Lead will serve as the technical anchor for the CRM engineering squad, translating complex business requirements into scalable solutions and driving sprint delivery. The role involves hands‑on development of advanced integrations, mentoring team members, championing AI‑first tooling, and collaborating with product, RevOps, and other stakeholders to ensure high‑quality releases.

Responsibilities

Drive solution engineering from requirements to technical implementation
Lead technical delivery and unblock developers in Agile sprints
Mentor and elevate engineering team through pair‑programming and code reviews

Skills

Qualifications

Salesforce Platform Developer IISalesforce Data ArchitectureSalesforce Integration Architecture

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.