Cross Technology Service Delivery Field Support Engineer (L1)
NTT DATA,
About this role
The Cross Technology Service Delivery Field Support Engineer (L1) is an entry-level engineering role providing first-line remote and onsite technical and field engineering support to clients. The role focuses on restoring services by managing incidents and following standard procedures to meet Service Level Agreements. This position supports client infrastructure and software installations, and acts as the primary contact for initial diagnosis and escalation.
Skills
Qualifications
About NTT DATA,
global.nttNTT DATA is a global digital business and IT services leader, helping clients innovate, optimize, and transform for long-term success.
Recent company news
Impact EconomistNTT DATA - GenAI grows up
24 hours ago
Data Centre MagazineNTT DATA: The NVIDIA Tech Behind its AI Data Centre Push
17 hours ago
Business WireNTT DATA Unveils NVIDIA-Powered Enterprise AI Factories to Support Secure AI Adoption and Help Clients Drive Measurable ROI
1 day ago
TelecompaperNTT Data launches Nvidia-based AI factory platform for enterprises
8 hours ago
NTT DataNTT DATA acquires The Cloud People to expand ServiceNow expertise and strengthen global reach
Dec 19, 2025
About NTT DATA,
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for NTT DATA,.
Salary
$64k – $86k
per year
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