CS Analyst, Quality Assurance
American Success
About this role
The Quality Assurance Analyst at AES supports service excellence and regulatory compliance by evaluating customer interactions within an electric utility call center. They provide objective quality assessments, feedback, and insights to improve customer experience, agent accuracy, and operational consistency.
Skills
About American Success
aessuccess.orgAmerican Education Services is a national leader in providing quality customer service to millions of student loan borrowers
Recent company news
Deseret NewsAfter 99 years, final chapter written to an American success story
2 weeks ago
Dallas ExpressHustle Personified: Self-Made Tycoon Darwin Deason Dies At 85 – A True American Success Story
Dec 16, 2025
Caliber.AzBMW to deploy humanoid robots at German factory following American success
1 week ago
IW FeaturesHow Tax Cuts Helped This Michigan Family Business Become an American Success Story
Jul 1, 2025
Screen RantThe Bizarre Release History Of Jeff Bridges' The American Success Company
Oct 13, 2019
About American Success
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for American Success.
Salary
$83k – $112k
per year