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© All Rights Reserved. ApplyBlast.com
Cxfort
As a Customer Support Shift Leader, you will oversee the performance of support agents during designated shifts to ensure smooth workflows and exceptional service delivery. Your role involves handling escalations, resolving tickets, scheduling team tasks, and monitoring performance metrics while maintaining effective communication with external teams.
CXFort is a customer experience and operations services company offering multi-channel, multi-language 24/7 customer support, AI chatbot development, outbound sales, and personal account management. The company also provides payment method and provider relationship management, machine learning and automation systems management, and quality assurance services. CXFort serves businesses looking to enhance their customer operations and player conversion across multiple channels and languages.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cxfort.
Cxfort didn’t post a salary, so this is our estimate from similar listings.
7% below the average for this role