CS Support Coordinator (3rd Shift)

The CS Support Coordinator (3rd Shift) serves as the first line of defense for carriers and shippers, ensuring timely and accurate transit information regarding pickups, deliveries, and arrivals. This role is critical for effectively servicing customers by managing and tracking freight, providing transportation quotes, and maintaining clear communication throughout the transportation process. The coordinator works to resolve issues, build relationships with carriers, and ensure customer satisfaction by tracking shipments and optimizing operational efficiency.