CSM Manager, Financial Services
AlphaSense(19 days ago)
About this role
A Manager, Customer Success at AlphaSense will lead, develop, and inspire a team of client-facing product experts to help customers maximize their value from the company's offerings. This role involves close collaboration with pre-sales and post-sales teams to ensure exceptional engagement and drive long-term success for key accounts, particularly in the financial services sector.
Required Skills
- Customer Success
- Leadership
- SaaS
- Data-Driven Decision Making
About AlphaSense
alpha-sense.comAlphaSense is an AI-powered market intelligence and search platform that helps businesses, investors, and corporate teams find company insights, market data, and research across 500M+ documents instantly. It uses advanced search, NLP and AI to surface earnings call transcripts, filings, research, news and expert content, with filters, alerts and analytics to accelerate analysis. Founded in 2011 and headquartered in New York, AlphaSense is used by financial institutions, corporate strategy, product and M&A teams to monitor markets, perform competitive research and make faster, more confident decisions.
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