CSR III - CALL CENTER/ITM
Hawthorn Bank
About this role
This role involves providing customer service in a bank's call center and through Interactive Teller Machines, assisting customers with their banking needs, processing transactions, and promoting bank products and services. The position requires judgment, discretion, and adherence to banking policies while maintaining professional communication with clients.
Skills
Qualifications
About Hawthorn Bank
hawthornbank.comHawthorn Bank is a community bank serving Central and Western Missouri that focuses on one‑on‑one personal and business banking. It offers deposit accounts, lending and mortgage products, business cash‑management and lending solutions, and digital/mobile banking (including a native mobile app). The bank emphasizes local decision‑making, community relationships, and personalized service through its branch network and digital channels.
About Hawthorn Bank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Hawthorn Bank.
Salary
$30k – $40k
per year