CSR Information
CEFCU(25 days ago)
About this role
A Member Service Representative at CEFCU serves as a front-line contact for members, representing the credit union in a high-volume phone-based environment. The role focuses on delivering a professional and caring member experience while supporting departmental initiatives and transitions. Employees work remotely after successful completion of training.
Required Skills
- Member Service
- Phone Support
- Needs-Based Sales
- Fraud Prevention
- Microsoft Word
- Microsoft Excel
- Communication Skills
- Detail Oriented
- Multitasking
- Email Writing
Qualifications
- High School Diploma or Equivalent
- College Courses (Preferred)
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