CSR/Dispatch Part time

The Customer Service Representative (CSR) serves as the first point of contact for Cooper Heating & Cooling, managing inbound calls, scheduling service appointments, and ensuring a high-quality customer experience. This part-time role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment while converting inquiries into scheduled appointments. The position also involves participating in a weekly after-hours on-call rotation and supporting company revenue goals through effective scheduling and follow-up.