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© All Rights Reserved. ApplyBlast.com
Benjamin Franklin Plumbing of East Bucks/Havertown/Abington, PA
The Customer Service Representative (CSR) serves as the primary point of contact for customers, managing inbound calls, scheduling service appointments, and ensuring a positive customer experience. This role supports dispatch operations and technician scheduling while maintaining accurate records and following up with clients to drive retention. The position requires strong communication skills and the ability to thrive in a fast-paced, customer-focused environment.
Benjamin Franklin Plumbing is a residential plumbing services company that provides 24/7 emergency and routine plumbing repairs, drain cleaning, water heater service and installation, leak detection, and sewer solutions. It operates through local licensed franchise owners across the U.S., offering trained technicians and prompt dispatch for homeowners. The brand emphasizes reliability, transparent pricing, and customer-focused guarantees aimed at delivering high-quality, on-time service.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Benjamin Franklin Plumbing of East Bucks/Havertown/Abington, PA.
Benjamin Franklin Plumbing of East Bucks/Havertown/Abington, PA didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role
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